Choosing a name for your business is one of the most difficult things when starting up, there’s something wrong with all of them! Too long, too short, sounds rude – or actually is rude when abbreviated, and then there are the ones that sound like an American military establishment.
Pentagon Assurance was the name we came up with after we mulled over alternatives. The key reason for ‘Pentagon’ is because of the particularly strong theme of 5 which is consistent across all of our services, and as a project led business we’re always trying to strike a balance of achieving success for our clients, their stakeholders and of course our own business.
So what does success look like?
The key to delivering success is clearly defined across five key aspects:
Cost – the joy of low cost being long forgotten when you taste poor quality is absolutely true, and that is also true in both Quality Systems and Health & Safety. We have worked with many clients whose systems don’t reflect what the business actually does. This makes the investment in systems and certification look like a unnecessary cost, and that can easily undermine the Health & Safety culture and quality focus of the whole organisation.
When it comes to cost, we are not the most expensive, neither are we the cheapest, we live by our results and sharing value with our clients, and for us that has meant that over 90% of our client base have been introduced through referrals.
Quality – Fitness for purpose, does it do what is should? Simple right? We don’t create work where work is not required, we match what successful operational organisations actually do to satisfy standards or compliance requirements. These are things that organisations already do, and quality often falls down through failing to document and evidence those activities. That is where the true value of an outsourced solution is realised, allowing the organisation to focus of the core job and an external critical friend supporting the journey efficiently.
Time – The biggest challenge of all, where do you find the time? That is where experience and engagement come in, it’s also why we build long term relationships with our clients. At the start of any engagement the investment of time is heavy which may make the investment decision daunting, but because we spread cost over the recommended UKAS certification cycle it ensures an attractive cash flow investment and shares the risk as we have skin in the game for the duration.
Risk – In itself has five stages: Identify, Analyse, Prioritise, and do something about them….or not… If its ‘not’, then check what you’ve done is actually working.
As an outsourced solution, as well as learning from a wide range of operational businesses in many different sectors we’re able to sort the priorities from the everyday noise of an operational business, and ensure the focus is on significant risks to the whole organisation whether that is Quality, Environment, Business Continuity, Health & Safety, Information Security, Energy Management or anything else.
Benefits – Results. We are extremely proud to say that we have not had a single non-conformance with any client at any certification audit in over 4 years. We measure improvement and demonstrate progress by routine at a fraction of the costs of a full time hire. We aren’t motivated to increase bureaucracy, we are a team of experienced professionals and will be by your side for the long term.
To find out more contact us today, email@example.com or speak to one of the team on 0191 481 3490.
Published on 29 Jan 2022